Outbound Sales Agent

Description

 Sales Professionals

Job Section: WIMI Distribution Direct Delivery (WIMIDD)

Reference: 90153047

Vacancies: 2

Build a career as an Outbound Sales Agent Short Term Insurance

Your job Purpose:

To sell Short Term insurance products through outbound sales campaigns to existing and new clients under supervision whilst at the same time achieving set sales targets.

Accountabilities include:

• Sales
• Action all allocated campaign leads by contacting the clients and selling the product to them
• Provide the correct campaign product information at all times during
• Meet agreed sales targets and conversion ratios
• Manage rejections to ensure submitted sales become loaded sales
• Drive first contact resolution by applying sales techniques and objection handing
• Customer Experience
• Ensure that any documentation requests are dealt with timeously and that call backs are actioned
• Assist client at point of contact and if unable to assist, ensure that the client is referred to the correct channel
• Meet and exceed quality assurance requirements
• Risk and Compliance
• Ensure that all Absa Group Compliance exams are completed timeously and the relevant pass mark achieved
• Ensure that all Regulatory and Absa Group Compliance requirements are met & non-compliance as escalated
• Human Resources
• Ensure that all personal details such as street address, contact numbers etc. are up to date on the Barclays Phonebook, or any other system that requires updating
•  Operational efficiencies
• Achieve talk time targets required as contracted with the line manager
• Ensure accurate output by ensuring accurate application of processes trained and provided

Essential/Basic Qualifications

Requirements: 

• NQF Level 4: Matric or equivalent
• 0 -1years’ experience in Contact Centre Sales Outbound
• Selling skills
• Product Knowledge
• Computer Literacy
• No criminal record

You will receive valuable benefits like medical aid, pension fund,  preferential banking rates, funeral cover and well -being program. You’ll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future

Ready to apply?

There are four stages in our application process:

1. Application: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it’s a good idea to have this ready.
2. Online Assessments: We’ll then ask you to complete online assessments if you have passed our minimum screening criteria.  You will also receive an email with the link to these assessments so you can complete them when it suits you best.  Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
3. Interview: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
4. Outcome: Following your interview we’ll be in touch within five working days to advise you of the outcome.

Take your career to the next level and apply today.

If you have not received a response to your application in 15 days please consider your application unsuccessful.

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